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Aici veți găsi răspunsurile la cele mai comune întrebări.
Pentru informații mai detaliate, nu ezitați să ne contactați sau să verificați politicile magazinului nostru.

  • Where can we buy your brushes outside your own online store?
    At this time you can only get LAETITIA LEMAK Makeup Brushes only by ordering them on our online store at www.laetitialemak.com. Future collaborations with selected wholesalers or exclusive partners are not excluded. Should our brushes be available at one time in partner-stores, we will make sure to make this announcement public and will inform our clients via our newsletter.
  • Do you offer Pro-Discounts for Professional Makeup Artists and Creators?
    Not yet! We are working with our online store provider on a solution that we can successfully implement as a way to offer selected discounts for Professional Makeup Artist or/and Creators. As soon as we will activate this option and define the conditions, we will let our customers know via our newsletter. We also have quite often promotional discounts and special offers with savings up to 20%, so don't miss them and subscribe to our newsletter.
  • Do you offer free shipping?
    Yes! Orders for most of our European neighbours that exceed the equivalent of 100 Euro or 150 Euro have free shipping. International orders for Americas or Asia have free shipping for orders over 200 Euro. For more detailed shipping informations please check our Shipping Policy.
  • Do you offer Discounts or Promotional Sales?
    Yes! We have often special promotions in form of a discount code, or a price reduction or/and sometimes offer bonus makeup brushes. You can also check our Outlet area, here you can find B-Selection makeup brushes that have minimal blemishes or scratches, but have no effect on the brush performance or shape. Please also check our Refund Policy for our B-Selection brushes.
  • Which Payment methods do you accept?
    We accept PayPal as well as several Credit and Debit Cards providers, such as VISA, MasterCard, American Express, Diners Club, ChinaUnionPay, Jcb, CartesBancaires, Discover, Visa Electron and Maestro. For detailed information, please check our Shipping and Payment Policies.
  • How can I take care of my brushes?
    You can find Laetitia's explicit Care Instructions for natural as well as synthetic (vegan) brushes in our online store. You can also check Laetitia's Care Instruction Video on her Instagram page.
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